Greater Sudbury Housing Corporation
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Tenant Complaint Process
The Greater Sudbury Housing Corporation (GSHC) expects that in the normal course of business, there will be occasions where tenants do not feel that they have received adequate services, or that there are other issues that should be further addressed by GSHC.  These circumstances are to be expected in a service delivery business.  GSHC will endeavour to meet and exceed the standards of service delivery, and to respond to tenants promptly where concerns have been raised.

The tenant complaint process applies to all GSHC tenants.  GSHC Management will ensure that the principles and practices of this process are followed. In all cases, however, tenants should seek to resolve issues directly with appropriate GSHC staff.  Tenants can seek remedies as outlined in this process only when all attempts to resolve issues directly with GSHC staff are exhausted.

GSHC Tenant Complaint Policy / Processus relatif aux plaintes des locataires
General Statement / Complaint Form

We Would Love to Have You Visit!

401 - 10 ELM STREET, SUDBURY, ON  P3E 4P6

Hours

M-F: 8:30am - 4:30pm

Telephone

705-674-8323

Email

info@sudburyhousing.org
  • Home
  • Information
    • Our Properties
    • Departments
    • Applying for Housing
    • GSHC Annual Report
  • Tenants
    • Your RGI Subsidy
    • Payment Options >
      • Internet and Phone Banking
      • Pre-Authorized Payment
    • Additional Fees >
      • Tenant Chargebacks
      • Parking
      • Air Condititioners
    • Tenant Policies >
      • Tenant Forms
      • GSHC Accommodation Policy
      • Fences
      • Guest Policy
      • Human Rights, Discrimination and Fair Access Policy
      • Play Structure and Trampoline Policy
      • Lateral Transfer Policy
      • Satellite Dishes
      • Swimming Pools
      • Tenant Complaint Process
      • Tenant Insurance Policy
      • Unit Keys
    • Community Events
    • Good Neighbour Suggestions
    • Safety Tips
    • Fire Safety
  • Contractors
    • Maintenance Contracts
    • Capital Projects >
      • Current Tenders
      • Upcoming Tenders
  • Contact Us
    • Senior Management
    • Management Staff
  • Employees
  • News
    • Employment Opportunties
  • Service Disruptions